Hi there, @bbmhayes.

Your post appears to be a duplicate. My colleague has already provided a response to your previous question. You can find the answer at this link: 3% convenience fee.

I completely agree with you. You would think quickbooks would have this sorted out by now. 

Hi @Rea_M 
If I charge $105 but Can I record the Processing Fee ($5) separately without line item.
e.x:
If I've a Invoice ($100) and I push payment $100 and want to push a fee ($5.00) separately instead of one payment 105 (payment + Fee)?
Can I record this in another way without adding a line item?

Hello there, @Brilliant16. 

I can see there is a duplicate posts for this exact query you posted. My colleague, LollyNino_C, has already answered a similar question you've posted. You can view his answer through this thread: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/can-i-charge-the-processing....

Also, you can always visit our Help Articles page for future reference. 

Don't hesitate to keep in touch if you need anything else. As always, the Community is always here to attend to your concerns.

I have not found a way to do that or seen where we can add it other than a line item. Would be nice if we could or it would automatically add our entered percentage rate to the total if they choose this option. Once you add the line item it increases the percentage other than what your charging. So by adding the automated option with our elected percentage rate would eliminate this problem.

Hello there,

I know how the limitation affects receiving customer payments. Allow me to chime in and clarify things about tracking credit card processing fees in QuickBooks Online.

Yes, you're right. For now, the option to automatically add a percentage rate to the total is unavailable.

I know how important being able to track the fees seamlessly without using any workaround. Please know our product engineers provide updates regularly to improve the features and options, including the navigation.

As we assess this, I recommend directly sending feedback about the missing feature to our engineers. We also make changes and adjustments based on user feedback.

Here's how:

1. Click the Gear icon in the upper-right corner.
2. Select Feedback under Profile.
3. Share your feedback.
4. Hit Next to submit.

Also, did you know you can record processing fees using a journal entry? I've attached an article you can visit to learn more about the feature in QuickBooks: Create journal entries in QuickBooks Online.

Let us know if you still have more concerns about adding processing fees by leaving a reply. We'll be sure to help you out. Keep safe, and have a great rest of the day.

intuit qb payments does not work.  They charge a fee and that fee is charged back to you. 

We need this for desktop version where no Apps can automatically connect

@LMcLallen 

Are you running Business to Business (i.e company to company) or Business to Consumer (i.e company to personal)?

I don't understand why QB hasn't been able to add the processing fee to any card payments to the customer. This process doesn't you are displaying forces us to find out the preferred payment method before completing invoice.  Too time consuming.  Going to force us to 3rd party service provider and your going to lose $$$$$$$. 

There are a lot of fees we have to pay. Quickbook monthly fee, Intuit fees and credit card processing fees. I read your directions on how to add in a service fee but I don’t see how doing that is going to pay the credit card company their 3% fee?! 
This is how I see an invoice with the service fee. 
Invoice $100,

service cc fee 3%.
Total to client is $103.

Client pays $103 with cc - WE STILL HAVE TO PAY THE CC FEE of 3% of $103. 
Am I wrong? 
I don’t understand how the CC gets their 3% 

Thanks. 

Thanks for joining the thread, @Harrietsw.

We understand the importance of this matter and ensure to provide concise information to help you out of this situation. When utilizing a third-party merchant service to accept credit card payments from your customers, your bank automatically deducts bank service fees from the customer's payment. As a result, the payment amount shown on the bank register will be your clean income from the product or service rendered to your customer. 

However, if you're not satisfied with this and want to secure the bank processing fee is settled, you can consider searching for a third-party app that can help you manage bank transaction fees inside QuickBooks Online (QBO). We'll gladly write down the steps to get you going:

1. Access your QuickBooks Online company.
2. On the left navigational bar, go to the Apps tab.
3. Utilize the Search bar to look for the app that can help you manage bank processing fees.
4. Choose the app, and then click the Get app now button.

Moreover, here are some articles to help you manage bank transactions, reconcile an account, and ensure they matches your data inside QBO:

• Categorize online bank transactions in QuickBooks Online.
• Learn the reconcile workflow in QuickBooks.
• Run reports in QuickBooks Online.

@Harrietsw, we'll be here if you need further assistance managing bank fees inside QuickBooks. You can also post here again if you have any additional questions related to the program. We've got you covered, and we'll gladly help you again. Stay safe, and have a nice day!

This is helpful but when the customer pays, won't the amount of the fee, since it's included on the invoice, also get charged the fee?

Thank you for visiting the QuickBooks Community, Janinelc. Let me provide further details on how processing fees work with your sales transactions in QuickBooks.

Each time you process a transaction, QuickBooks Payments charges a fee. This will automatically be deducted from the bank that is connected to your payment account. With this, yes, you'll still get charged even if you already included it on the invoice. The purpose of the fee that was added to the entry is to offset the processing fee that you incur.

You can read this article for more information on the various processing rates while processing customer payments: Keep more of what you make with competitive payment rates.

In case you need details on how QuickBooks Payments deposits work in QuickBooks Online, you can refer to this article: Common questions about payments deposits in QuickBooks Online.

You can always post here if you still have concerns about processing fees in QuickBooks or other questions related to the program. I'm here to help anytime, Janinelc. Take care and stay safe always.

Oh my lord. This is insane! It's almost 2024. How does this organization, to whom I send so much money every month, still not have an option for customers to click on our invoices that will add the 3% if they choose to pay by cc? Looks like I will be switching over to a different accounting service that actually listens to its customer base, many of which already provide the above. And don't tell me to send my concerns to 'feedback'. 

Credit card fees and finance charges are tax deductible for businesses.

Cc fees and any other type of fees, postage, etc are cost of good sold. If you sell a widget or provide a service for $20 and pay a fee whether it be to Amazon, eBay, cc or anyone else for $2.00 then your net sale is $28

if a business margins are not acceptable, then raise your prices.  your prices. Don’t try to underhandedly receive more money by charging bogus fees. Enough said on this subject
  

No one on this thread is trying to charge BOGUS charges!  At MOST retailers IN STORE that I go to in my town, have a note on register that says if you pay with CC you will have a 3-3.5% fee added (depends on store). Everywhere from "small businesses" to "auto repair shops" and businesses where I purchase my goods to provide my services!! I can also advise that to my client, but DO NOT have the option that if they CHOOSE to pay with CC, to automatically add the fee.  It looks dirty to GO BACK to my client after they have paid, EVEN though they read and agreed to terms to invoice them for a fee!!!  This is ridiculous!!!

@SRQLandscaper 

You may not be aware of this but passing cc surcharges on to customers is illegal in some states.  I assume that's a big reason why QB doesn't have that option.  Personally, I dislike it when businesses charge me a processing fee but that's your choice as a business owner.  

Hi there, @SRQLandscaper.

I understand what you've been experiencing when receiving online customer payments with automatic credit card surcharges. 

This functionality is not currently available within QBO itself. To automate adding the fee for credit card (CC) payments in QuickBooks Online (QBO), you can consider utilizing a third-party app that integrates with QBO to enable an automatic application of processing fees for CC payments.

I also recommend sending feedback directly to our product engineers so they can assess your request for automation of processing fees from your customers.

Here's how:

1. Select the Gear icon and choose Feedback.
2. Fill in your suggestions in the Feedback field.
3. Select Next to send it.

Other than that, you can also consider customizing your invoice templates to personalize your invoice emails to your customers in QuickBooks Online.

If you have other concerns please leave a reply below. We're always here to ensure your business needs are met.