Thanks for joining the thread, @Harrietsw.
We understand the importance of this matter and ensure to provide concise information to help you out of this situation. When utilizing a third-party merchant service to accept credit card payments from your customers, your bank automatically deducts bank service fees from the customer's payment. As a result, the payment amount shown on the bank register will be your clean income from the product or service rendered to your customer.
However, if you're not satisfied with this and want to secure the bank processing fee is settled, you can consider searching for a third-party app that can help you manage bank transaction fees inside QuickBooks Online (QBO). We'll gladly write down the steps to get you going:
- Access your QuickBooks Online company.
- On the left navigational bar, go to the Apps tab.
- Utilize the Search bar to look for the app that can help you manage bank processing fees.
- Choose the app, and then click the Get app now button.
Moreover, here are some articles to help you manage bank transactions, reconcile an account, and ensure they matches your data inside QBO:
@Harrietsw, we'll be here if you need further assistance managing bank fees inside QuickBooks. You can also post here again if you have any additional questions related to the program. We've got you covered, and we'll gladly help you again. Stay safe, and have a nice day!
