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Hello there,
I know how the limitation affects receiving customer payments. Allow me to chime in and clarify things about tracking credit card processing fees in QuickBooks Online.
Yes, you're right. For now, the option to automatically add a percentage rate to the total is unavailable.
I know how important being able to track the fees seamlessly without using any workaround. Please know our product engineers provide updates regularly to improve the features and options, including the navigation.
As we assess this, I recommend directly sending feedback about the missing feature to our engineers. We also make changes and adjustments based on user feedback.
Here's how:
- Click the Gear icon in the upper-right corner.
- Select Feedback under Profile.
- Share your feedback.
- Hit Next to submit.
Also, did you know you can record processing fees using a journal entry? I've attached an article you can visit to learn more about the feature in QuickBooks: Create journal entries in QuickBooks Online.
Let us know if you still have more concerns about adding processing fees by leaving a reply. We'll be sure to help you out. Keep safe, and have a great rest of the day.