Hi Ethel,
Thank you for coming back to me so quickly with this information.
I've checked with a different browser and also a different app and still see the problem.
To be clear the repeated text is seen within the invoice as shown in the e-mail and not in the attached invoice pdf.
We've also noticed the repeated text isn't actually totally repeated. It's only partly repeated with a change.
To be clear the template begins with the following text
Please find attached your statement for this quarter. This contribution is due within 21 days.
Any contribution using cash will incur a charge payable by you.
For Bank Transfer, the details are:
After this, the repeated text begins with this
Transfer the amount to the business account below.
Any contribution using cash will incur a charge payable by you.
For Bank Transfer, the details are:
Can you see the difference? Where has the 'transfer the amount to the business account below' come from?
The same thing happens with the reminder e-mails as well.
I hope this clarification helps explain more clearly the problem. However should you want to ask anything else. please don't hesitate.
All the best,
Trevor
