HI @Woodpecker UK Ltd 

Is this a .docx import template?

If so, you might try re-importing it & setting up the <tag> mappings again.

(use a new template name so you're not overwriting the old one)

A post yesterday seems to suggest that the mapping names might have been changed.

(obviously, this shouldn't have broken your template - but, ours is not to reason why!)

Hope this helps.