Received this reply after posting a negative review on Trustpilot - looks like QB are still treating our ongoing problems as 'high priority'

Maybe a few more reviews on Trustpilot might make us, their customers, their highest priority

Hi Peter, thanks for your review. This issue was reported to our techs in early June though we understand that some customers may have been experiencing issues prior to this. Please know that this is a high priority for us and will continue to be a focus and priority until fully resolved. I have linked you to our investigation so that you'll be notified via email as soon as the fix is deployed and we apologise sincerely for the inconvenience that this has caused to you during this period.