Hi, Nick

I did speak with Chat and it was they who told me that I had to start with uploading a brand new template.  I have tried incognito mode, but will try again with cache and cookies cleared and will try a new browser .if that doesn't work.  Can I also make a New Receipt?  I see that the receipt the previous person made says Bill To:  rather than Received From:  and has the same wording as our invoice.  Thank you for your reply.