Hi, Nick
I did speak with Chat and it was they who told me that I had to start with uploading a brand new template. I have tried incognito mode, but will try again with cache and cookies cleared and will try a new browser .if that doesn't work. Can I also make a New Receipt? I see that the receipt the previous person made says Bill To: rather than Received From: and has the same wording as our invoice. Thank you for your reply.
