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Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

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Replying to:
MadelynC
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Changing the email address for receiving payment receipts in QuickBooks Online is a simple process that involves only a few steps, @KSMiller.


To do that, you can simply follow these steps:

 

  1. Log in to your QuickBooks Online account.
  2. Click the Gear icon located at the top right corner of the screen.
  3. Select Account and Settings, then go to the Company tab.
  4. Select the Pencil icon in the Contact info section.
  5. Look for the Company email and then update your email address.
  6. After entering the new one, click the Save and Done buttons.
    1.png


Once you've completed it, QuickBooks will start using the new email address to send you payment receipts and other relevant communications.


You can also update the said information if you’re using QuickBooks Payments or Merchant Service. This is to ensure you'll be able to consistently receive notifications regarding your statements or deposits. Please know that QuickBooks follows and utilizes the email addresses you set for each alert type. Check out this guide for more details and complete instructions: Update business and account info for QuickBooks Payments.


I’m also adding this reference in case you’d like to change the email address your customers see on sales forms: Modify the email information your customers see in QuickBooks Online. It includes ways on how to customize your template.


I’ll be here anytime to help if you have additional questions or other concerns with your personal info. Just let me know in the comments.

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