Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

Reply to message

View discussion in a popup

Replying to:
RoseJillB
QuickBooks Team

Reply to message

Hello @cmjames,

 

This error usually occurs when a time entry is locked because it was submitted for a current or future date, or because of approval conflicts.

 

To resolve it, have a manager or admin unapprove or reject the timesheet. Here's how:

 

  1. Go to Approvals, choose the report dates and team members, and click Run Report.
  2. To unapprove timesheets, choose Unapprove.
  3. To reject it, click Reject, enter a reason, and click Send.

 

Once the date range is unapproved, you can edit entries and proceed to approve time.

 

Feel free to reply if you require additional help managing time entries. We're just a post away to help.

Need to get in touch?

Contact us