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audilee
Level 1

QuickBooks Payment - Bank item returned NSF, Invoice still marked Paid

<p>How is it best to handle this situation?&nbsp;</p>
<p>Still need to notify customer that invoice is unpaid dut to NSF and add processing fees; however, QB marked paid and deposited, so Invoice is Closed.&nbsp; Payment and QB processing fee returned from bank, thinking I do not want to alter deposit or bank will be off.&nbsp; Do I issue a new invoice with processing fee?&nbsp; Or are there steps to handle that circumstanece which reflect the open status so that customer can be notified?&nbsp; Thanks.</p>
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