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QuickBooks Payment - Bank item returned NSF, Invoice still marked Paid
<p>How is it best to handle this situation? </p>
<p>Still need to notify customer that invoice is unpaid dut to NSF and add processing fees; however, QB marked paid and deposited, so Invoice is Closed. Payment and QB processing fee returned from bank, thinking I do not want to alter deposit or bank will be off. Do I issue a new invoice with processing fee? Or are there steps to handle that circumstanece which reflect the open status so that customer can be notified? Thanks.</p>
<p>Still need to notify customer that invoice is unpaid dut to NSF and add processing fees; however, QB marked paid and deposited, so Invoice is Closed. Payment and QB processing fee returned from bank, thinking I do not want to alter deposit or bank will be off. Do I issue a new invoice with processing fee? Or are there steps to handle that circumstanece which reflect the open status so that customer can be notified? Thanks.</p>
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