Thanks for joining the Community and getting involved with this thread, fmotion.
You can cancel your QuickBooks Desktop subscription while signed in to the CAMPs account associated with it.
Here's how:
- Log in to your CAMPs account. If you're unsure about the account, you can refer to our What is CAMPs and how do I use it? article.
- Choose a QuickBooks Desktop Account you want to modify. In the event you have more than one, your login profile will show you which one's currently selected.
- In the Products & Services area, locate your subscription or service, then click Details.
- Verify this is the product or service you no longer need and hit Cancel Service under the active.
- Press Continue to cancel.
- Select Cancel Now.
If you're within your 60-day money back guarantee period and your product was purchased directly from Intuit, you'll automatically receive a refund for the full purchase price of your subscription. The refund will be received within two weeks.
You can learn more about cancellation by reviewing our QuickBooks Desktop cancelation policies resource.
For detailed steps on cancelling a payroll subscription, you can refer to our Cancel your payroll subscription article.
In the event you need to get in touch with a live expert during your cancelation process, you can reach out to our Customer Care team. Their support hours are covered in the linked article.
Please feel welcome to send a reply if there's any additional questions. Have a great Wednesday!
