I know how useful email notifications regarding customer invoice payments are to your business, theflowerstudios.
Since the contents of the notifications you received has been changed, I recommend contacting our technical support team. This way, we'll be able to look into your account in a secure environment and investigate the problem further.
Here's how:
- Sign in to your QuickBooks Online company and select Help (?) at the top right corner.
- Select or type Contact Us.
- Write down your concern, then click Let's talk.
- Choose Chat or Callback.
I've always got your back with any payment concerns you may have. I'd be around to help you.