After an hour of searching around, and trying different things, I've landed here.  It's all so insane!  I received two emails about an invoice I sent with ACH and Credit Card payment options.  It was an invoice that is on my books as paid and deposited, $80.73.  It took a couple days to show up on my bank statement so I thought it was a glitch, but sure enough, there it is, $80.73 taken back out of my account, along with a $10 fee.  My bank account is not connected to my quickbooks, so I can't do what some "support" has recommended in other threads, via bank transactions, etc.  

Here's what really sucks: First off, the email states "

• Return reason: R04 - INVALID ACCOUNT NUMBER [removed]

Why, I might ask, would you allow a person to input the incorrect bank information and then charge me a fee for it?????  The email has a link to see "how to handle a canceled bank transfer".... doesn't work.  When searching, the only articles I find assume you have your bank account linked, but I do not.  

THE QUESTION, PLEASE ANSWER:::::::::: I have an invoice showing PAID that has not been paid, and of course your handy little $10 fee.  How do I get my books to balance?  I can't delete that transaction as it's already been "deposited" %$!@#%