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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

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Replying to:
ChrisRoush
Level 3

Applying a credit memo to an invoice that has autopay setup

It doesn't look like a credit memo can reduce the amount of a recurring invoice that has autopay setup. The system does auto apply the credit to the open invoice as expected, but the automatic payment overpays the balance on the invoice (creating a new credit balance). I guess I have to refund the customer instead of issuing a credit?

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