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Rainflurry
Level 15

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@Sonny209 

 

You can move that amount to a liability account using a journal entry (JE) as you did but then QB can no longer automatically apply that credit to a future invoice.  You will have to manually track it and apply it to a future invoice.  As mentioned, you will need to go to New > Receive payment to apply the A/R credit from the payment to the A/R debit from the JE to remove them from your A/R aging reports.   

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