@Sonny209
You can move that amount to a liability account using a journal entry (JE) as you did but then QB can no longer automatically apply that credit to a future invoice. You will have to manually track it and apply it to a future invoice. As mentioned, you will need to go to New > Receive payment to apply the A/R credit from the payment to the A/R debit from the JE to remove them from your A/R aging reports.
