Thanks for getting back to us, @NealRM. I'm here to share some insights about rejected ACH payments in QuickBooks. 

QuickBooks Payments charges a fee each time a transaction is processed. This charge will be posted in your account. 

In your case, you may want to charge your customer for the failed payment. First, create a "rejected bank transfer fee" item. Here what you need to do: 

1. Go to Settings menu, then select Products and Services.
2. Select New and then Service.
3. In the Name field, enter "Returned Bank Transfer Fee."
4. From the Income account drop-down, select or add an income account called Returned Bank Transfer Fees. Or, select an expense account you already use to track your bank charges.
5. Select Save and close.

After that, add the item to the original invoice and resend it. Here's how:

1. Open the invoice, then add the returned bank transfer fee item.
2. Enter the amount of the fee you were charged.
3. Resend the invoice.

You can visit this article to learn more about handling a rejected or failed bank transfer payment in QuickBooks. 

You're always welcome to reply if you have follow-up questions with credit card fees. I'll be around to listen and help.