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Anonymous
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Thank you for joining the thread, @pammorin.

 

Yes, you're right. The most recent version of QBDT 2022 now allows other users (individual or non-admin) to pay bills utilizing the Melio-powered Bill Pay service.

 

Nonetheless, we have separate support that can provide fixes immediately regarding your concern about AP remittance. Since the Community is a public forum I recommend you contact our Technical Support Team. Our phone representatives have tools that can pull up and double-check your account in a secure setting.

 

Here’s how:

 

  1. Open QuickBooks.
  2. Go to the Help menu at the top.
  3. Select QuickBooks Desktop Help.
  4. Type Contact Us in the search box. Then, click on Contact Us at the bottom.
  5. Select the way you wish to connect with support.

 

Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.

 

Additionally, I'd suggest reading this article to help you manage your unpaid payments and keep track of the money you owe your vendors in QBDT: Accounts Payable workflows in QuickBooks Desktop

 

Keep me posted if you need further assistance with vendors. The Community always got your back. Stay safe!

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