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Replying to:
CharleneMaeF
QuickBooks Team

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Glad to see you again here in the Community, annette23.

 

Yes, when recording a refund from your bank, you can add it as a bank deposit. Please ensure to select the correct expense account for the deposit amount.

 

For your visual reference, I've attached some screenshots below.

 

  1. Go to the + New menu and then select Bank Deposit.
  2. From the Account box, select the expense account used when paying the rent.
  3. Under the Received from column, choose the bank name and the account.
  4. If the bank isn't added as a vendor, go to the Add funds to this deposit section.
  5. From there, choose the Account where the money is coming from, then enter the Amount.
  6. Once done, click on Save and close.

 

For more details about recording deposits, please see this article: Record and Make Bank Deposits in QuickBooks Online.

 

Additionally, I've added these articles that'll help you stay informed in tracking refunds in the program:

 

 

Feel free to comment down below if you have any other concerns or questions about managing refunds, annette23. I'm always glad to help in any way I can.

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