Payments
Glad to see you again here in the Community, annette23.
Yes, when recording a refund from your bank, you can add it as a bank deposit. Please ensure to select the correct expense account for the deposit amount.
For your visual reference, I've attached some screenshots below.
- Go to the + New menu and then select Bank Deposit.
- From the Account box, select the expense account used when paying the rent.
- Under the Received from column, choose the bank name and the account.
- If the bank isn't added as a vendor, go to the Add funds to this deposit section.
- From there, choose the Account where the money is coming from, then enter the Amount.
- Once done, click on Save and close.
For more details about recording deposits, please see this article: Record and Make Bank Deposits in QuickBooks Online.
Additionally, I've added these articles that'll help you stay informed in tracking refunds in the program:
Feel free to comment down below if you have any other concerns or questions about managing refunds, annette23. I'm always glad to help in any way I can.
