Hi Mark

1.  I followed your instructions to open up QB in private browser and was able to click on the 'Needs Attention $x' and get a message that "No matching invoices found."  Please note that x is the total amount of the invoices that were the rejected ACH payments.  So we did not succeed in removing the red alert and I even signed out and signed back in again.

2.  To be clear, I have not had any disputed payments or chargebacks from my customers.  Plus these returned invoices being listed are the 'bookkeeping' invoices that were never sent to them anyway.  I created them following the instructions on how to deal with rejected ACH.  Either I did something wrong or there seems to be a bug in QB to give me the message that these are disputed payments.  Thoughts?

Thank You.