Hi Mark
1. I followed your instructions to open up QB in private browser and was able to click on the 'Needs Attention $x' and get a message that "No matching invoices found." Please note that x is the total amount of the invoices that were the rejected ACH payments. So we did not succeed in removing the red alert and I even signed out and signed back in again.
2. To be clear, I have not had any disputed payments or chargebacks from my customers. Plus these returned invoices being listed are the 'bookkeeping' invoices that were never sent to them anyway. I created them following the instructions on how to deal with rejected ACH. Either I did something wrong or there seems to be a bug in QB to give me the message that these are disputed payments. Thoughts?
Thank You.
