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Hi there, @csacs100.
Can you send some screenshots of your report? This way, I can review why deposits are showing as "Non-specified" in your sales report.
You can also reach out to our Customer Care Support team. They can take a look at your reports securely and check your transactions thoroughly.
- Click the (?) Help icon in the upper right-hand corner of the Dashboard.
- Select Talk to a Human.
- Enter a short description of your concern and press Enter.
- Click I still need a human.
- Select Contact Us to connect with our live support.
- Choose Get a callback.
To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. For more information, check out our support hours and types.
Keep in touch with us on your progress with this sales report issue. I'm determined to help you succeed.