Payments

Hi there, @csacs100.

Can you send some screenshots of your report? This way, I can review why deposits are showing as "Non-specified" in your sales report.
 

You can also reach out to our Customer Care Support team. They can take a look at your reports securely and check your transactions thoroughly.

1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
2. Select Talk to a Human.
3. Enter a short description of your concern and press Enter.
4. Click I still need a human.
5. Select Contact Us to connect with our live support.
6. Choose Get a callback.
   

To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. For more information, check out our support hours and types.  

Keep in touch with us on your progress with this sales report issue. I'm determined to help you succeed.