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Replying to:
BettyJaneB
QuickBooks Team

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Hi there, @Need223.

 

I hear you and realize the importance of being able to process payments through Merchant Services.

 

I'd like you to know that our engineers are still working to identify the reason behind the error "There was an error communicating with the QuickBooks Payments Service.  Please try again later." when enabling the ACH e-invoice option.

 

For now, to get your work done, you may consider processing credit card payments within your QuickBooks for Mac company file.

 

To do that:

  1. Go to the Customers menu.
  2. Choose Receive Payment to apply the payments to an invoice.
  3. Enter the customer and transaction information.
  4.  Select the credit card Payment Method (Pmt. Method).
  5. Click OKCharge, or Save to process the transaction.
  6. If you select Visa, MC, AMEX, or Discover, type the credit card info in the displayed window and press the Process option.

You can also check this link for more information: Process a credit card payment in QuickBooks Desktop for Mac.

 

On the other hand, to be updated with the latest status of this hurdle, I recommend contacting our Payments Team. This way, you'll be notified once any updates about this matter are made available.

 

Please visit this support link to get in touch with them: QuickBooks Desktop with Payments.

 

Your patience and understanding in this situation are much appreciated.

 

Let me know if there's anything else that I can assist you with. I'll be around for you. Keep safe!

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