I understand the impact of any delay in releasing your customer's funds, @LTR.
There would be a need for us to look up your account in a secured environment and verify the status of your customer' payments. Let me guide you in contacting our Merchants Support Team and request for a manager to further assist you. Here's how to contact us:
- Visit: https://community.intuit.com/browse/payments-contact-us.
- Choose the specific Merchants Service product you're using.
I've added these articles to learn more about how you can take and process payments in QuickBooks:
Don’t hesitate to reach out to me if you need help with QuickBooks. I’ll be glad to assist further. Have a good one.
