Payments

I understand the impact of any delay in releasing your customer's funds, @LTR.

There would be a need for us to look up your account in a secured environment and verify the status of your customer' payments. Let me guide you in contacting our Merchants Support Team and request for a manager to further assist you. Here's how to contact us:

1. Visit: https://community.intuit.com/browse/payments-contact-us.
2. Choose the specific Merchants Service product you're using.

I've added these articles to learn more about how you can take and process payments in QuickBooks:

• Understanding Payment Holds
• Managing and Avoiding Payment Holds
• Common questions about payments deposits in QuickBooks Online

Don’t hesitate to reach out to me if you need help with QuickBooks. I’ll be glad to assist further. Have a good one.