Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
pworthyservices
Level 2

eCheck rejected

I have an eCheck that was processed through quickbook payments when the customer entered the wrong account number.  Quickbooks deposited the funds in my account then deducted them later with a fee, but my invoice still shows paid.  With a normal payment I can click on process bounced check, but with a Quickbooks eCheck that option is not available.  How do I show the invoice unpaid, reverse the deposit to reconcile my account, and show the customer the payment was rejected/declined?

Need to get in touch?

Contact us