I have an eCheck that was processed through quickbook payments when the customer entered the wrong account number. Quickbooks deposited the funds in my account then deducted them later with a fee, but my invoice still shows paid. With a normal payment I can click on process bounced check, but with a Quickbooks eCheck that option is not available. How do I show the invoice unpaid, reverse the deposit to reconcile my account, and show the customer the payment was rejected/declined?
