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dorretti
Level 2

Child Support Deduction is set up with the classification "child support deduction" but deduction amounts are not reported via STP

Child Support staff have called to say that they have payments deducted for staff but they cannot see the deduction reported via Single Touch Payroll.  I have downloaded the lodgement report where a payment should show and it is nil.  I have checked the classification in Deduction Categories in payroll settings and it shows as Child support deduction.    There were no child support deductions when Stage 2 STP changes were made.   What do I have to do to get the deductions to report routinely via STP.