Hi Ezzi,

Thanks for your post. For us to better assist you, I would recommend contacting our Customer Care Team. That way, we'll be able to provide and walk you through the process of setting up your employee. To contact support:

1. Click on the Help icon.
2. Enter a short summary of your concern.
3. Click on Contact us.
4. Select Start a Chat or Call us.
5. Support is open from M-F, 8:30 AM to 6:30 PM and S-S, 8:00 AM to 8:00 PM, AET.

You can also check this link to learn more about: How to set up an employee in QuickBooks Payroll powered by Employment Hero.

Drop by again in the Community if you have further questions.