Hi there, 

I also appreciate you for performing some troubleshooting steps to fix the issue. If the same thing happens, you can contact our Technical Support team to check this further. They can thoroughly investigate this issue. 

Here's how to contact our support:

1. Open your QBDT, and then go to the Help menu.
2. Select QuickBooks Desktop Help.
3. On the pop-up screen, choose Contact us
4. Enter your concern on the Tell us more about your question box.
5. Click the Search button.
6. Select either the Call us or Message Us option.

Additionally, I’m adding this article that can guide you through the steps in case you need to print your 1099 forms: How do I print my 1099 forms?

Please let me know how it goes. I want to make sure everything is taken care of. Have a pleasant day.