I’m here to assist you today, @Someonefixthisisssue.
I know how convenient it is to set up direct deposit to process your payroll. And I can see how this issue impacts you and other QuickBooks users. I'd love to help you, but only our Payroll team can take a look at this further.
You may consider contacting them once more to resolve this. One of our representatives can provide additional steps to ensure you’ll be able to activate the feature. They can also perform a screen-sharing session or escalate this if need be.
Here’s how:
- Go to the Help menu and select QuickBooks Desktop Help.
- Select Contact Us.
- Enter “Direct deposit activation concern,” then select Continue.
- We’ll provide you a few support options. Select which one is best for you either Start messaging or Get a callback.
You can use this reference to learn more about setting direct deposit in QuickBooks: Set up your company payroll for direct deposit.
Please don’t hesitate to reach out back if you have other questions or concerns besides direct deposit. The Community is always here to help.
