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Buy nowThank for joining this discussion, @SJKnight.
I want to help you further with your concern, however, I need some information about the problem. May I know which card are your referring to? Are you pertaining to the QuickBooks Cash Card or your regular credit or debit card for your subscription with us?
Any details you can share will help me get you to the right department who can look into this. We are able to assist general QuickBooks concerns in this forum. However, if your concern is related to your account's billing, ongoing issues, and escalated cases follow-up, you can reach our Live Support through these steps:
For QuickBooks Cash Card concerns, here is where you can find their contact information: Contact Payments Support.
I'll be waiting for your response here. Just mention me on your post, to get me notified. I'll be right here to help. Have a good one!