Other questions

Thank for joining this discussion, @SJKnight.

I want to help you further with your concern, however, I need some information about the problem. May I know which card are your referring to? Are you pertaining to the QuickBooks Cash Card or your regular credit or debit card for your subscription with us?

Any details you can share will help me get you to the right department who can look into this. We are able to assist general QuickBooks concerns in this forum. However, if your concern is related to your account's billing, ongoing issues, and escalated cases follow-up, you can reach our Live Support through these steps:

1. Go to the (?) Help menu and click on Contact Us.
2. Type the keyword Account Management and Billing in the What can we help you with? box.
   
3. On the next screen, scroll down to the Choose a way to connect with us section.
4. Choose Start messaging to initiate a discussion with a live agent or Get a call for callbacks.
   

For QuickBooks Cash Card concerns, here is where you can find their contact information: Contact Payments Support.

I'll be waiting for your response here. Just mention me on your post, to get me notified. I'll be right here to help. Have a good one!