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Replying to:
Nick_M
QuickBooks Team

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Hi there, Mrylant89.

 

Thanks for posting here in the Community and thank you for clarifying. Because this issue requires an agent to look into your account to enable or disable settings, I would recommend reaching out to our support team. They can guide you through the process click-by-click. To reach them, follow these steps:

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Give a brief description of your issue, then select Let's talk and then choose a way to connect.

If you have any other questions, feel free to post here anytime. Thanks and I hope your day is a good one. 

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