Other questions

Hi there, Mrylant89.

Thanks for posting here in the Community and thank you for clarifying. Because this issue requires an agent to look into your account to enable or disable settings, I would recommend reaching out to our support team. They can guide you through the process click-by-click. To reach them, follow these steps:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Select Contact Us.
4. Give a brief description of your issue, then select Let's talk and then choose a way to connect.

If you have any other questions, feel free to post here anytime. Thanks and I hope your day is a good one.