Hello there, @nancyl.

You can use the Find option in locating transactions and other information in your customer's file. Let me guide you on how to do it.

1. Go to the Edit menu.
2. Select Find.
3. Choose Advanced.

   

4. Select Code on the Filter option.
5. Enter the code of the transaction.
6. Hit Find.

If you're still unable to locate any information for your customers'  list, you'd want to run the verify and rebuild data tool. It self-detect and automatically resolves possible data damage to your company file.

Let me show you how to verify your data:

1. Go to File.
2. Select Utilities.
3. Choose Verify Data.
4. Click OK.

Once done, here's how you can rebuild your company file:

1. Go to File.
2. Select Utilities.
3. Choose Rebuild Data.
4. Click OK.

You can read through this article to learn more about the Verify and Rebuild tool: Resolve Data Damage on your Company File.

If the same thing happens, you'll need to re-sort your customer's list by following the steps in this article: Re-sort lists.

Know that I'm just a post away if you have additional questions about the customer's list. Have a good one.