Other questions
Hello there, @nancyl.
You can use the Find option in locating transactions and other information in your customer's file. Let me guide you on how to do it.
- Go to the Edit menu.
- Select Find.
- Choose Advanced.
- Select Code on the Filter option.
- Enter the code of the transaction.
- Hit Find.
If you're still unable to locate any information for your customers' list, you'd want to run the verify and rebuild data tool. It self-detect and automatically resolves possible data damage to your company file.
Let me show you how to verify your data:
- Go to File.
- Select Utilities.
- Choose Verify Data.
- Click OK.
Once done, here's how you can rebuild your company file:
- Go to File.
- Select Utilities.
- Choose Rebuild Data.
- Click OK.
You can read through this article to learn more about the Verify and Rebuild tool: Resolve Data Damage on your Company File.
If the same thing happens, you'll need to re-sort your customer's list by following the steps in this article: Re-sort lists.
Know that I'm just a post away if you have additional questions about the customer's list. Have a good one.
