This response missed the key point of the question.  The net balance is zero so the response doesn't fit.

I have the same issue.  I inherited an accounts receivable "customer" with a net zero balance.  This customer appears to be from the initial set up in QB and the open account consists of a long series of journal entries that net to zero.  This long list appears on all my a/r reports.  Yes, I can filter it out but I'd rather clean it up  properly.

I was able to clean out all exact match debits and credits through receiving a payment.  The remaining