This response missed the key point of the question. The net balance is zero so the response doesn't fit.
I have the same issue. I inherited an accounts receivable "customer" with a net zero balance. This customer appears to be from the initial set up in QB and the open account consists of a long series of journal entries that net to zero. This long list appears on all my a/r reports. Yes, I can filter it out but I'd rather clean it up properly.
I was able to clean out all exact match debits and credits through receiving a payment. The remaining
