I appreciate all the steps you've taken, ConundrumITTeam.

At this time, I'd recommend reaching out to our Phone Support so this will be further investigated.

Here's how you can contact us:

1. From the Help menu and select QuickBooks Desktop Help.
2. Click Contact Us.
3. Give a brief description of your issue, then select Continue.
4. We’ll provide you a few support options. Select which one is convenient for you.

I'm just around the corner if there's anything that I can help. Stay safe!