Hello there, 940alex and hectorgarciacpa,
You're unable to downgrade the file to 2019 since you've already upgraded it.
I've checked the investigation and the status is still in progress. The recommended workaround provided by our Product Team are listed below:
- If the items are coming off from another QuickBooks File, recommend importing of IIF.
- Use Add/Edit Multiple List Entries.
We'll update this post once the issue is fixed. You can also contact our Support Team as mentioned in this thread so they can add your account to the investigation. This way, you'll receive updates via email.
Thank you for your patience and understanding while we look into this.
