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Replying to:
ShiellaGraceA
QuickBooks Team

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Hi @SoftwareTeacher,

 

Being able to email invoices is imperative to a business. Are you using Outlook as your email provider? If so, we have an open case about QuickBooks is unable to send emails to Outlook. As a workaround, you'll want to use Webmail.

 

Let me guide you how:

  1. Go to Edit, then Preferences.
  2. Choose Send Forms, then select the Web Mail radio-button.
  3. Click Add, then enter another email provider.
  4. Hit OK.

If you're not using Outlook, you can run the QuickBooks File Doctor. This tool fixes company file issues. Please see this article for the detailed steps: Fix company file and network issues with QuickBooks File Doctor.

 

I'm also attaching this handy article about the unrecoverable error in QuickBooks Desktop for more recommended solutions.

 

Please know that the Community is always here to lend a hand. Don't hesitate to reach out anytime. Thanks for posting and have a nice day.

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