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Buy nowI appreciate you for performing some steps to fix this error, iammoe62.
At this time, it's best to reach out to our Phone Support team. An agent will take a look at your account. I will also escalate this issue to our Technical Support Department. This way, they will find the root cause of why you're getting a 195 error when trying back up the company file.
Here are the steps on how to get in touch with our Phone Support agents:
You can also take a look at restoring a backup copy of your company file for more information.
I'm just a post away if you still need my assistance!