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Replying to:
Candice C
QuickBooks Team

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Good Morning, @SoftwareTeacher.

 

After researching this issue further, I've discovered a resolution to help get you back to business. Here are a few steps to walk you through the process:

  1. Open QuickBooks.
  2. Go to Edit.
  3. Choose Preferences.
  4. Find Send Forms.
  5. Select Web Mail.
  6. When the box populates, pick Other in the drop-down box.
  7. Put "outlook.office365.com" in the Server Name.
  8. Type "993" in the Port.
  9. Check the box labeled as SSL.
  10. Send the email again with these changes.

That's it! Check out this link to learn more about Office 365.

 

Let me know if this helps. I want to make sure that we're able to get this resolved for you as soon as possible. I'll be back around shortly.

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