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Replying to:
Angelyn_T
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Hello, @netofpa.

 

There are lots of possible reasons why QuickBooks constantly crashes/freezes. Here are some of them:

 

  • The company name is too long.
  • Damaged or missing QBWUSER.INI file.
  • Corruption on your hard drive.
  • Damaged program files or QuickBooks Desktop installation.
  • Damage Windows operating system.

To resolve the issue, let's start by running the Refresher tool to end QuickBooks processes running in the background.

 

  1. Close QuickBooks, then download the Refresher tool.
  2. Save the file on your desktop.
  3. Run the QBRefresher tool.
  4. Re-open QuickBooks Desktop.

If the problem continues, I encourage following the additional steps outlined in this article: What to do if you can't open QuickBooks Desktop.

 

Just in case you need tips and related links in the future while working with QuickBooks, feel free to read out help articles.

 

Please let me know if there’s anything else I can help you with as I'm always here to help however I can. Have a good day!

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