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Replying to:
ReymondO
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Let me help you record these transactions in QuickBooks, @Deej4.


This unexpected behavior can be caused by a damaged data file in your Company file. We can create a test credit card account, then go back to the Vendor Center to check if this test account shows.

 

If the test account shows, we can change its info as a new credit card account and merge this to your existing account. Here's how:

 

  1. Right-click the name of the account that you would like to merge, then click Edit Account.
  2. Replace the account name with the one you took note of and select Save & Close.
  3. Click Yes to merge the account.

If not, then we can perform these following steps to fix the issue:

 

  1. Update QuickBooks Desktop.
  2. Back up your company file.
  3. Run the Verify and Rebuild Data Utility Tool to identify and resolve data issues within QuickBooks.

If I can be of further assistance, please let me know by posting below.

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